Transact via WhatsApp with end-to-end automation
Whether it's 24/7 customer service, real-time data sync, data-driven direct marketing or relief of administrative burden, we provide you and your customers with everything e-commerce was meant to provide and more, in a format your customers will actually love and adopt.
Overcome sluggish adoption rates with Modern Trade. Instead of navigating the hassles of downloading new apps or managing multiple logins, your customers can engage with your services through WhatsApp — a platform they already use daily. Our solution integrates seamlessly into their existing routines, enhancing usability and satisfaction by leveraging a familiar interface for all their ordering needs.
Transform how your sales team operates with Modern Trade. Say goodbye to the days when your team was bogged down by routine tasks such as availability checks, quotations, and order placements. Our automated solutions handle these day-to-day inquiries, freeing up your sales professionals to focus on what they do best: winning new business and deepening relationships with existing customers.
Let your customers place orders by text or voice round-the-clock - in the language they are most comfortable in. Real-time order updates, payment reminders and marketing promotions are automatically sent for all customers, ensuring a high quality and consistent experience for your customers wherever they are.
Leverage Modern Trade to send targeted marketing promotions directly to your customers and acquire insights from their interactions. By integrating data from customer conversations and order histories, we create a comprehensive profile of each customer’s preferences and behaviours. This enriched data allows you to tailor your marketing strategies more effectively, enabling better results for you and better experiences for your customers.
A recent study by Salesforce uncovered that salespeople spend an average of more than 30% of their time on administrative tasks
Modern Trade is dedicated to offering transparent and straightforward pricing. Our model comprises a nominal fixed cost per user to cover essential overheads, ensuring you pay only for what you need. Beyond this, our pricing is usage-based, aligning our incentives with your success. The more value you derive from Modern Trade, the more we grow, motivating us to continually deliver exceptional service and value.
We recognise that every business has unique needs. Therefore, we provide additional services such as seamless integration with your ERP systems and customisation of our reactive messaging capabilities to cater to your specific requirements. This ensures that you maximise the benefits of Modern Trade for your organization.
Ready to explore how Modern Trade can transform your business? Schedule a meeting with us today to discuss your needs and discover our tailored solutions.
Basic Fee
Proactive Messaging Fee
Reactive Messaging Fee
Payment Collection Fee
US$30/month per user account
US$0.10 per message
(order status updates, payment reminders)
US$0.20 per message
(response to customer messages)
1% of collected amount (PayNow), 4% of collected amount (Credit Card)
* Each company account (with at least 1 user account) comes with a complimentary WhatsApp Business account and complimentary setup and linkage of that account with Modern Trade
Chat with us using the live chat widget towards the bottom right and expect a response within 1 hour during standard business hours
Our Latest Posts
Examine the revolutionary impact of automated messaging on FMCG businesses - particularly in emerging markets
At Modern Trade, our mission is clear: to empower the modern B2B sales representative with state-of-the-art technology.
Our story is rooted in real-world experience and understanding of the challenges faced by sales teams on the front lines. Through our previous startup venture, our founding team encountered firsthand the tension between field sales activities and administrative duties, as well as the frustration customers feel when dealing with unresponsive sales representatives.
Our team brings together a diverse array of talents and backgrounds, from corporate boardrooms to vibrant startups, across sectors from aviation to e-commerce. We understand the unique challenges faced by businesses of all sizes and are committed to providing solutions catered to your specific needs.
We invite you to join us on this journey to redefine sales for the modern era.
with Us!
Questions or feedback? Don't hesitate to reach out and drop us a message.
.png)