Automate routine WhatsApp interactions effortlessly with our cutting-edge chatbots. Liberate and empower your sales team to focus on what truly matters: cultivating relationships and driving revenue growth.

F&B sales person tackling customer queries via Modern Trade chat app | Modern Trade Technologies
Feature
Delegate Repetition, Accelerate Sales

Wave goodbye to the era of sales teams buried in routine administrative tasks. Our intelligent chatbot integrates seamlessly with your sales team's WhatsApp accounts, tackling everyday customer queries like availability checks, quotations, and order placements. Modern Trade clears the deck for your team to focus on winning and cultivating customer accounts - supercharging productivity and propelling your top-line.

Feature
Better-than-Human Speed and Precision

Modern Trade's chatbot doesn't just manage repetitive tasks – it excels at them. Deliver lightning-fast responses in any language, around the clock, to ensure no lead slips through the cracks. With Modern Trade integrated into your internal systems, you can respond with surgical precision, eliminating miscommunications and ensuring customers receive critical information as soon as it's available

Modern Trade's chatbot | Modern Trade Technologies
Order updates | Chat App | Modern Trade Technologies
Feature
A Truly Consistent Customer Experience

Whether through our chatbots or a direct line to your customers for general announcements or targeted promotions, Modern Trade provides a degree of control over your customer communications like never before. Team transitions? No problem. With Modern Trade, account transfers are seamless, keeping complete chat history and context intact, minimising any impact felt by customers

Feature
Powerful Sales Insights, Unearthed

Get a whole new perspective on your sales team's performance with Modern Trade. Our tools grant you access to previously hidden metrics, arming you with the insights to effectively guide and support your sales team. Bid farewell to guesswork. Understand exactly why some team members are outperforming and why others need support. With Modern Trade, you can also audit your team's activities easily to ensure compliance and adherence to company policies

Powerful sales insights | Admin dashboard | Modern Trade Technologies
UNDER THE HOOD
How It Works
How it works | AI | WhatsApp Business API | Modern Trade Technologies
How it works | AI | WhatsApp Business API | Modern Trade Technologies
Did you know? | Modern Trade Technologies
Did you know?

A recent study by Salesforce uncovered that salespeople spend an average of more than 30% of their time on administrative tasks

pricing
Our Fee Structure

Modern Trade is dedicated to offering transparent and straightforward pricing. Our model comprises a nominal fixed cost per user to cover essential overheads, ensuring you pay only for what you need. Beyond this, our pricing is usage-based, aligning our incentives with your success. The more value you derive from Modern Trade, the more we grow, motivating us to continually deliver exceptional service and value.

We recognise that every business has unique needs. Therefore, we provide additional services such as seamless integration with your ERP systems and customisation of our reactive messaging capabilities to cater to your specific requirements. This ensures that you maximise the benefits of Modern Trade for your organization.

Ready to explore how Modern Trade can transform your business? Schedule a meeting with us today to discuss your needs and discover our tailored solutions.

Schedule a meeting
Fixed

Basic Fee

US$30/month per user account
Variable

Proactive Messaging Fee

US$0.10 per message
(order status updates, payment reminders)

Reactive Messaging Fee

US$0.20 per message
(response to customer messages)

Payment Collection Fee

1% of collected amount (PayNow), 4% of collected amount (Credit Card)
Custom
US$0.10 per message
(order status updates, payment reminders)
Customisation of our reactive messaging capabilities to improve performance for your specific use case
Basic Fee

US$30/month per user account

Proactive Messaging Fee

US$0.10 per message
(order status updates, payment reminders)

Reactive Messaging Fee

US$0.20 per message
(response to customer messages)

Payment Collection Fee

1% of collected amount (PayNow), 4% of collected amount (Credit Card)

Integration and Customisation Services:
Integration of Modern Trade with your ERP systems (e.g., order management system, inventory management system)
Customisation of our reactive messaging capabilities to improve performance for your specific use case

* Each company account (with at least 1 user account) comes with a complimentary WhatsApp Business account and complimentary setup and linkage of that account with Modern Trade

Chat with us | Modern Trade Technologies
Questions?

Chat with us using the live chat widget towards the bottom right and expect a response within 1 hour during standard business hours

blog posts

Our Latest Posts

Examine the revolutionary impact of automated messaging on FMCG businesses - particularly in emerging markets

The transformative impact of automated messaging on FMCG suppliers

Discover how conversational commerce, powered by AI and chatbots, is transforming the e-commerce landscape

The transformative impact of automated messaging on FMCG suppliers

Explore how chatbots transform modern business communications, enhance customer satisfaction and improve operational efficiency

The transformative impact of automated messaging on FMCG suppliers

Uncover how technology and automation drastically reduce sales administrative tasks and drive revenue growth

help centre
Need Help?

Find answers to common questions below

Chat App | Admin Dashboard | Solutions by Modern Trade Technologies
About us
About Modern Trade

At Modern Trade, our mission is clear: to empower the modern B2B sales representative with state-of-the-art technology.

Our story is rooted in real-world experience and understanding of the challenges faced by sales teams on the front lines. Through our previous startup venture, our founding team encountered firsthand the tension between field sales activities and administrative duties, as well as the frustration customers feel when dealing with unresponsive sales representatives.

Our team brings together a diverse array of talents and backgrounds, from corporate boardrooms to vibrant startups, across sectors from aviation to e-commerce. We understand the unique challenges faced by businesses of all sizes and are committed to providing solutions catered to your specific needs.

We invite you to join us on this journey to redefine sales for the modern era.

contact us
Get in Touch
with Us!
Location | Address | Modern Trade Technologies Pte Ltd | Singapore
100 Peck Seah Street
#08-14 PS100
Singapore 079333
Contact Us

Questions or feedback? Don't hesitate to reach out and drop us a message.

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Email | Modern Trade Technologies
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